Is your organization asking you to support improvement initiatives and you’re not sure how to begin? As one of general management practices in ITIL®4 Foundation, the Continual Improvement model will walk you through 7 simple steps that will help you implement CI into your organization.
Did you know Continual Improvement isn’t just for service or project managers? In fact, it applies to all of an organization’s products, services, service components, and relationships, and is the responsibility of every individual involved in service management.
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