“Our clients need to know the time, not how the clock works,” said 2015 MDRT President Caroline A. Banks, FPFS. “Don’t forget, it isn’t how good we are; it’s how good we are to work with. Are we telling the time or how the clock works?”
In this 2019 Annual Meeting presentation Banks, a Top of the Table member from England, shares many more of her favorite ideas that she’s learned from MDRT meetings.
You’ll find more ideas to take you to the next level from MDRT members around the world at https://www.mdrt.org/learn. When MDRT members log in, they’ll see exclusive content.
You can learn more about MDRT’s meetings at https://www.mdrt.org/attend.
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